Missing Header sections on my online forms

  • Profile Image
    beavil
    Asked on June 28, 2020 at 06:36 PM

    Hi there,

    I have created 2 forms using Jotform, but on each one, there is a title section missing from the final output. In both cases, these title sections are shown in the editor yet are not visible on the front end.

    Here is a screenshot illustrating the problem with both forms, comparing editor view to published view: https://yadi.sk/i/9rlX4mCYw-L8nA

    I'd really appreciate it if you could let me know how this problem can be resolved.

    Many thanks!

     

    Screenshot
  • Profile Image
    BDAVID
    Answered on June 28, 2020 at 06:48 PM

    Hi, it does not show, because you have created a condition to show it:

    1593384352condition_001.png

    So, that section will show only if that condition is met:

    1593384483form.gif

    Let us know if you need more help.

  • Profile Image
    beavil
    Answered on June 29, 2020 at 08:30 AM

    Hi Bdavid,

    Thanks so much for your insight!


    May I ask if there's an alternate option that exists in Jotform that allows you to "scroll" to a certain section instead?

    Thank you!

  • Profile Image
    BJoanna
    Answered on June 29, 2020 at 10:08 AM

    I/m sorry but I do not understand your question. Can you please explain it in more detail?