Linked to google sheets

  • billwolfred
    Asked on June 28, 2020 at 9:23 PM

    I have my form linked to google sheets and it is not updating properly. Please help.



  • Vick_W Jotform Support
    Replied on June 28, 2020 at 11:40 PM

    Hey there,

    Happy to help you today.

    We will really appreciate it if you can tell us the issue you are facing in more detail. So we can provide assistance accordingly.

    Thanks.

  • billwolfred
    Replied on June 29, 2020 at 7:28 AM
    My form loads data directly to a google sheet. It is set to update at any change. The form updates correctly for a few days, then all of the sudden it stops working.
    Bill Wolfred
    Field Service Representative
    C: 317-440-6636
    bill@mico-usa.com
    CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message, immediately alert the sender by reply email and then delete this message and its attachments. Further distribution is strictly prohibited.
    ...
  • Girish JotForm Support
    Replied on June 29, 2020 at 9:16 AM

    Hello,

    Please note that if any change is made to the integrated sheet (i.e. editing column headers, adding/deleting rows and columns, adding formula, adding worksheets, etc), the integration will get broken.

    Hence please reintegrate Google sheets into the form. This will pull in all data correctly in Google sheets.