How do I uncheck the Radio option?

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    Asked on June 29, 2020 at 02:20 AM

    Hi there,

    Users cannot uncheck a check box - they can only move it to another option. In some cases, I only have 1 option available - the rest is I don't want those to show up if they are no ONLY yes on the final form. So an option to fix either or: in the case below I have a box for if you have donated your eggs with only the option YES. But if I select this option, I cannot undo it (uncheck). The reason I don't have yes or no, in the final pdf summary of the form, I only want it to say yes, she has donated her eggs or nothing at all (not no). I hope you can assist :)

    1593411518Screen Shot 2020-06-29 at 08.0

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    Answered on June 29, 2020 at 04:01 AM

    Please note that it is not possible to unselect the radio button field.

    Alternatively, you can also use a checkbox field instead of a radio button which will allow you to check and uncheck the option. The checkbox field will also allow you to limit the selection as well. You can limit the selection of the Checkbox to 1 so that the user can select either of the two options.

    If you have any further concerns regarding this topic please feel free to reach back out, we are more than happy to help!


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    Answered on June 30, 2020 at 12:41 PM

    Great alternative! Thank you.