Submissions are not showing in Submissions or Inbox page

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    Losing_it_with_Lisa
    Asked on June 29, 2020 at 05:06 AM

    please can you help? my submissions are blank only there details no order is on them

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    Bojan_J
    Answered on June 29, 2020 at 07:06 AM

    Greetings and thank you for your message.

    I have checked your form, and all submissions are there. Can you please let us know are you not able to see submissions from the Submissions page or the Inbox page?

    Can you please try to empty your cache and cookies, or try another browser? If this did not resolve your problem, please let us know what browsers you have tried, so we can take further tests.

    Thank you for your cooperation. 

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    Losing_it_with_Lisa
    Answered on June 29, 2020 at 02:28 PM
    thank you
    On Monday, 29 June 2020, 12:09:03 BST, Jotform wrote:

    New response received#yiv1857069306 p img {max-width:100%;} A new response has been received: Answered by Bojan_J

    Greetings and thank you for your message.
    I have checked your form, and all submissions are there. Can you please letus know are you not able to see submissions from the Submissions page or theInbox page?
    Can you please try to empty your cache and cookies, or try another browser?If this did not resolve your problem, please let us know what browsers you havetried, so we can take further tests.
    Thank you for your cooperation. 
    View this thread on browser » Unsubscribe Thread 1593428781
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    KrisLei
    Answered on June 29, 2020 at 05:09 PM

    Hello,

    Just to verify, are you still experiencing the same issue after clearing your browser's cache?

    I have cleared your form cache as well on our end. Please do let us know if the issue persists. 

    Thank you.