PayPal Integration: collecting application fee - remove the mention of product, shippment, insurance

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    Marine Decottignies 
    Asked on June 29, 2020 at 08:53 AM

    Hi there, 

    We are finalising our form and integrating a payment option. FIY, we use jotform as an application form where participants have to pay an application fee. 

    When we use Paypal integration, it automatically mentions " Insurance, Delivery, Transport etc...( see attached) which is pretty weird regarding our activity... 

    1593435121Capture d’écran 2020-06-25

    Can we change that? If yes, How ? 

    Thank you very much for your help, 

    My best, 


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    Answered on June 29, 2020 at 10:31 AM

    Hi Marine,

    thank you for reaching out to us. You can remove those options if you change the settings of your PayPal Integration from "Selling Products" to "User Defined Amount".

    This is how you can do it:

    1. Go to the Payment Settings

    2. Set the Payment Type to User Defined Amount

    3. After this, you can set a suggested and minimum amount if you wish:

    I hope this helps, please let us know if you have any further questions.