Not able to VIEW any JotForms

  • Ashley205
    Asked on June 30, 2020 at 11:16 AM

    Im not able to review any JOTFORMS under my log in. My screen is blank for everything I click.

    Jotform Thread 2420978 Screenshot
    Page URL: https://www.jotform.com/sheets/193564549779985
  • Ashwin JotForm Support
    Replied on June 30, 2020 at 12:22 PM

    I did check your account and found that you have 3 forms shared by another user. Based on the screenshot you have shared, for some reason there is no selected form for which submission needs to be displayed. Please check the screenshot below:

    1593533937sheets Screenshot 10

    I would suggest you to please sign out from your account and then sign in again before trying to view submissions again. You may also like to clear your browser cache as well. The following guide should help you how to clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    Hope this helps.

    Do get back to us if you have any questions.