Unable to access grid report URL

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    Doc13
    Asked on June 30, 2020 at 05:12 PM

    Having trouble sending a report link to some one else. It will not allow them to open it. Is there a setting to fix that and let anyone view it. 


    https://www.jotform.com/grid/201816872250049

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    Lorenz_A
    Answered on June 30, 2020 at 08:24 PM

    Greetings,

    Thank you for reaching out to us. 

    To fix the issue, kindly go to your account settings page and make sure that the privacy settings "Require log in to see submissions" is unchecked.

    15935630576892a2fb-0ba7-40c5-9338-9a910a

    If the issue still persists please do let us know so we can further check.