Unable to access grid report URL

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    Asked on June 30, 2020 at 05:12 PM

    Having trouble sending a report link to some one else. It will not allow them to open it. Is there a setting to fix that and let anyone view it. 


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    Answered on June 30, 2020 at 08:24 PM


    Thank you for reaching out to us. 

    To fix the issue, kindly go to your account settings page and make sure that the privacy settings "Require log in to see submissions" is unchecked.


    If the issue still persists please do let us know so we can further check.