Unable to access grid report URL

  • Doc13
    Asked on June 30, 2020 at 5:12 PM

    Having trouble sending a report link to some one else. It will not allow them to open it. Is there a setting to fix that and let anyone view it. 


    https://www.jotform.com/grid/201816872250049

    Jotform Thread 2421865 Screenshot
  • Lorenz JotForm Support
    Replied on June 30, 2020 at 8:24 PM

    Greetings,

    Thank you for reaching out to us. 

    To fix the issue, kindly go to your account settings page and make sure that the privacy settings "Require log in to see submissions" is unchecked.

    15935630576892a2fb 0ba7 40c5 9338 9a910a Screenshot 10

    If the issue still persists please do let us know so we can further check.