This Connection Is Not Private

  • quantizecourses
    Asked on July 2, 2020 at 8:58 AM

    Hi, 


    I'd like to see if there's any issues with jotforms recently as we had some trouble with one of our forms. 


    When we tried to submit an entry with one of our forms, we got an error saying "This Connection Is Not Private" and we're just concern as it might cause some issues with our clients if they get this error. Please see linked screenshot for your reference. 


    Thanks,

    Page URL: https://prnt.sc/tagl87
  • Ashwin JotForm Support
    Replied on July 2, 2020 at 11:11 AM

    I am sorry for the trouble caused to you. With which form you are having this issue with? I did check few of your last edited form and it seems to work as expected. 

    I have gone ahead and cleared your form cache from here. Please test your form again and get back to us if the issue persists. 

    We will wait for your response.

  • quantizecourses
    Replied on July 3, 2020 at 4:04 AM
    Hi JotForm,
    ​
    Thanks for getting back to me.

    I had this issue with the form "FMM Plus Dropbox". It doesn't have issues with Google Chrome, but could you try it using Safari and see if you'll be able to replicate this issue? 
     
    Thanks, 
     
     
    Vanessa
  • Ashwin JotForm Support
    Replied on July 3, 2020 at 6:27 AM

    I did test your form in Safari browser by sending a test submission and did not find any issue with that. There was not error message displayed, and I was able to submit form successfully. Please check the screenshot below:

    1593771936safari Screenshot 10

    I would suggest you to please clear your browser cache and then try again. The following guide should help you how to clear your browser cache: https://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.