Possible to turn off email notifications?

  • Chrissie Williams
    Asked on July 3, 2020 at 7:23 AM

    Hello,

    I was wondering if it's possible to turn off email notifications from a jotform account? So that when a form is completed, it is not emailed to the account holder, just saved on the jotform website. And is it possible to turn notifications off on a starter account, or only bronze, silver or gold?

    Also, is it possible to encrypt forms using the starter  jotform account? Or does this facility only come with the subscription packages?

    Thank you very much,

    Chrissie Williams

    Partnership Manager at Clean Sheet

  • truman
    Replied on July 3, 2020 at 8:31 AM

    Hi,

    About your first question;

    You can turn on and turn off the notification email options so when your forms are filled, there will be no email sent to you if you desire. To do this you can follow the steps below;

    1- Go to the Settings page

    2- Choose Emails option on the left

    3- Click the trash bin icon for deleting notifications.

    1593778546Screen Shot 2020 07 03 at 15 Screenshot 10

    With these steps, you will not get an email for each submission yet you'll able to receive submissions. You can reach your submissions by clicking your form and clicking the submissions button above.

    1593778941Screen Shot 2020 07 03 at 15 Screenshot 21

    About your second question;

    You can access all JotForm features for all types of subscriptions. Basically, JotForm payment plans differ from each other by submission number, free space, monthly form views, and submissions storage options. You can reach subscription details from here but if you want to use free subscription, you can use encrypted forms.

    If you require more information please let us know.