assignee invitation email is being routed to spam

  • Yaamuseum
    Asked on July 3, 2020 at 10:14 AM

    Using the publish/email feature, receivers hget the jotform invitation email as a spam.

  • John Support Team Lead
    Replied on July 3, 2020 at 10:49 AM

    Hello @Yaamuseum - If the emails are getting to spam, please advise the user mark the email as NOT SPAM so that it will not be flagged as spam in the future.

    If they're using GMAIL, creating filters would help to prevent this from happening again: How-to-Prevent-Emails-from-Landing-in-Gmail-s-Spam-Folder.