Cancel and refund

  • Sam Conniff
    Asked on July 12, 2020 at 1:34 AM

    Hello, 


    A week ago I signed up for an annual plan, and made my first form, but it's really not what I wanted, so I've just deleted my account, please can I request a refund?


    Many thanks



    Sam

  • Girish JotForm Support
    Replied on July 12, 2020 at 2:09 AM

    Hello Sam,

    I've cancelled your subscription and refunded the full amount.

    Please note that the refund could take 5 to 10 business days to reflect on your card.