Unable to download image from email notification.

  • Emily Brackett
    Asked on August 4, 2020 at 4:27 PM

    When my clients submit their forms I have a spot to add reference photo. When I click on the link that comes to my email in the form it says whoops! The page you’re looking for cannot be found. Please help!

  • Jed_C
    Replied on August 4, 2020 at 8:13 PM

    Please try to uncheck the following options in the account settings https://www.jotform.com/myaccount/settings and see if that helps.

    1596586403JotForm · My Account   Google Screenshot 10

    Let us know if you have any questions or if you need further assistance.