Updated questions are not reflected in the downloaded form.

  • OpsServices-MFLLC
    Asked on August 5, 2020 at 9:57 AM

    I made updates (added questions) to my JotForm survey and published them. When people fill out the survey the new questions are there for them to answer, but after they submit the survey and I get the link to download the form, the new questions do not appear on the downloaded form. How can I fix this??

  • Basil JotForm Support
    Replied on August 5, 2020 at 10:46 AM

    Hi,

    Could you go into the PDF editor and delete the current PDFs you have there and create a new one?

    1596638581chrome EM9FFlNqnE Screenshot 10

    1596638599chrome yWUnEgA7X2 Screenshot 21

    Delete both the PDFs in the editor and select create new PDF.

    Please let us know if the issue still persists.