Cancel Subscription

  • Melanie
    Asked on August 6, 2020 at 10:50 AM

    How do I cancel my subscription and get a credit?  We aren't using jotform.

  • Anita_K
    Replied on August 6, 2020 at 11:52 AM

    Hi,

    I've checked your account and can see that you have already cancelled the subscription. Your account is scheduled for downgrade on the 7th of September and you won't be billed again.

    Would you like to downgrade your account immediately instead? Please let us know.