Cancel Subscription

  • Profile Image
    Melanie
    Asked on August 06, 2020 at 10:50 AM

    How do I cancel my subscription and get a credit?  We aren't using jotform.

  • Profile Image
    Anita_K
    Answered on August 06, 2020 at 11:52 AM

    Hi,

    I've checked your account and can see that you have already cancelled the subscription. Your account is scheduled for downgrade on the 7th of September and you won't be billed again.

    Would you like to downgrade your account immediately instead? Please let us know.