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dadformAsked on August 7, 2020 at 11:40 AM
I am setting up a form for a client to take payments.
https://form.jotform.com/202016400064032
Linked their square account and tested the form and several attempts get this error message:
Payment Error
Not authorized to take payments with location_id=21FFFMMG9YZK2
Go back and fixI cloned the client form and changed the square account to my account and tested the form. It processed fine. I contact square support and they said not their problem, contact support at jotform.
https://form.jotform.com/202194754259158
Can you help with what that error means?
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David JotForm Support ManagerReplied on August 7, 2020 at 12:32 PM
Hi, please select a business location, then scroll down and click on the "continue" button to save it:
Let us know if you need more help.