Uploaded PDF Form is missing.

  • Susannanguyen
    Asked on August 11, 2020 at 9:12 PM

    Good Morning,

    I have finished creating my pdf form via uploading a pdf.

    However upon checking I cannot find it.

    I had to go to my history to find it, but I am unable to edit (build) the form, it keeps asking me to upload one as if I have to start again.

    I do not want to start again. 

    Please advise.

    Jotform Thread 2506483 Screenshot
  • Jed_C
    Replied on August 11, 2020 at 11:14 PM

    Are you able to click on the "Build" tab? When I load your form, I'm able to go to the build tab. The PDF Form you've uploaded will appear on this tab. Can you please try clicking it?

    1597202043The Easiest Online Form Builde Screenshot 10

    Let us know if you have any questions or if you need further assistance. 

  • Susannanguyen
    Replied on August 11, 2020 at 11:20 PM

    I was unable to click on the "build" tab, I created another one again but it also did not show up on "My Forms"

  • Vick_W Jotform Support
    Replied on August 12, 2020 at 1:06 AM

    Can you please tell us why you are unable to click on the build tab? Does your browser get hanged? 

    Please try opening the link below. This will open the BUILD tab directly.

    https://www.jotform.com/build/202237541172043

    Please also try it on a different browser as well.

    Let us know if you need further assistance.

    Thanks.