How can I access uploaded documents via links in Excel?

  • GenevaEvents
    Asked on August 12, 2020 at 3:33 PM

    When I download the Excel version of my forms submissions, the upload link is broken. When clicking, it previously uploaded the submitted document. However, now it no longer works. Is there something I can do (a setting perhaps?) in order to fix this? I'm not sure what changed and why this is no longer functioning like before. Thank you!!

    Jotform Thread 2508711 Screenshot
  • Vanessa_T
    Replied on August 12, 2020 at 7:46 PM

    Please uncheck the restriction within your My Account > Settings page that requires log-in to view uploaded files.

    1578520015JotForm · My Account (1) Screenshot 10