Restore submission data on a free account

  • mlatteier
    Asked on August 15, 2020 at 2:02 PM

    With the free account, only a limited amount of submission data seems to be saved.  Is there a way to restore prior submission data if I upgrade to a subscription account?

  • John Support Team Lead
    Replied on August 15, 2020 at 5:18 PM

    Unfortunately, we can no longer restore a deleted submission caused by the form submission limit.

    For free accounts, the over-quoted submission will be immediately replaced by the new ones, and in that case, older submissions are permanently deleted.