Updating Account Email Address

  • cscpasadena
    Asked on August 17, 2020 at 11:07 AM

    I setup the account with email j.stevens@cscpasadena.org, but afterwards changed it to r.koonse@cscpasadena.org. We decided it would be better to keep it on mine - the original one, but every time I try to switch it back, it reverts back the r.koonse. How do I get it to stay on j.stevens@cscpasadena.org?

  • Jovanne JotForm Support
    Replied on August 17, 2020 at 12:10 PM

    Hi, thank you for reaching out to us.

    Please try changing the account email address on your profile page again.

    Updating Account Email Address Image 10

    Please give it a try and let us know if you can't still change the account email address. Thank you.