I cannot get my Email conditional logic to work correctly

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    Couser
    Asked on August 19, 2020 at 10:14 AM

    Hi, 

     

    Within the Settings area I have set up conditions to send emails to different email addresses depending on the selection within the address field.

    Each Route should be assigned to a different email address however When I select Route 15 - 22 Dundonald Crescent Cardenden Fife it emails to both cowdenbeath and dunfermline@fifelettingservice.co.uk  email addresses. I have checked and double checked everything but cannot see what the problem is.   

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    Krishna_D
    Answered on August 19, 2020 at 11:44 AM

    It might be due to collision with Address value in your conditions. You have used contain condition, so similar fields can collide there. We advice you to do testing incrementally with smaller forms and slowly adding new features to it if the present features are doing well. In this way it will be easier to debug the forms.

    Moreover here you can even make multiple Notifier to  get invoked form conditions by following this guide.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer