Enable Product List Layout with different form themes

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    WaitingDK
    Asked on August 20, 2020 at 10:20 AM

    Hi there

    I have two forms with Stripe and credit card gateway. The issue is where the credit card information form looks different than the other. I can't change the product list layout on one the one that looks different thus yielding a very different appearance. 

    Please see the attached screenshot. 

    Screenshot
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    Basil_A
    Answered on August 20, 2020 at 12:44 PM

    Hi,

    Can you try removing the field and adding it once again to your form?

    Looking forward to your reply.

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    WaitingDK
    Answered on August 26, 2020 at 02:49 PM

    Hi Basil,

    Yes. That doesn't change it. As you can see even the menu looks different - any suggestions?

    1598467756Skærmbillede 2020-08-26 kl. 2

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    KrisLei
    Answered on August 26, 2020 at 06:59 PM

    Hi,

    I have checked your forms and are you referring to the Product List Settings that only the 202302907736048 form is showing the Product List Layout options?

    1598482261form.jpg

    If it is, I believe it's because of form cache and the form without the Product List Layout option is using the old format of the Stripe payment field. The Product List Layout is visible when you are using the new Product List field under the Basic Element tab, please refer to this article: Introducing a new product list form field

    If you would like to have the Product List Layout option available on all of your order forms you can use the Product List field and integrate Stripe through that field.  

    I hope this clarifies the issue. Let us know if you need additional information. 

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    WaitingDK
    Answered on August 31, 2020 at 12:14 AM

    I have deleted them and inserted them again with the method described in the link. Unfortunately, that doesn't change the anything. 

    I need both of them to look like form end #6048.

    Please see the attached images.

    1598847209Skærmbillede 2020-08-31 kl. 01598847231Skærmbillede 2020-08-31 kl. 0

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    jherwin
    Answered on August 31, 2020 at 05:18 AM

    You need to change your form them to upcoming if you want to show the "Product List Layout" option in the Product list.
    1598865207upcoming.png
    Please give it a try and let us know how it goes.

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    WaitingDK
    Answered on August 31, 2020 at 07:32 AM

    @jherwin While that enables the "Product List Layout" it fails to achieve the main goal: to keep the same design. I wish to keep the theme - that shouldn't be the problem. 

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    jherwin
    Answered on August 31, 2020 at 08:44 AM

    Changing the form theme to "Upcoming" is the only way to show the "Product List Layout" option.

    I'm forwarding this as a feature request to our second level, although we cannot provide an ETA, we will keep you updated via this support ticket.

    Thank you!