Trying to share form but getting an error: form.jotform.com’s server IP address could not be found

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    tsengland
    Asked on August 21, 2020 at 11:14 AM

    Hi, I have created a form. I publish the form. The form link is given. I share the link and the form is not found with those trying to see or fill out the form. I need this fixed ASAP. 


    PLEASE HELP!!!! 

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    Patrick_R
    Answered on August 21, 2020 at 12:24 PM

    Hello! Your Form is working without any issues (screencast attached for your reference).

    1598027076Screencast 2020-08-21 21-49-59

    The error that you're encountering, i.e. "form.jotform.com’s server IP address could not be found." occurs due to network issues. Such network issues are on the ISP side and resolve within 1-2 hours (maximum 24 hours).

    Please try accessing your form by connecting to a different Internet connection.

    If this problem doesn't resolve within 1-2 hours, let us know.

    Thank you!