Registrations not showing up in Zoom.

  • BarefootBusiness
    Asked on September 2, 2020 at 9:11 AM

    Registrations not showing up in Zoom...

    I've been through all of the troubleshooting - disconnecting and reconnecting zoom. Form submits and I get the jotform confirmation email, but users are not showing up in Zoom meeting. Form: https://form.jotform.com/BarefootBusiness/decoding-our-kids

  • Lorenz JotForm Support
    Replied on September 2, 2020 at 10:56 AM

    We apologize for the inconvenience. 

    Let me run some tests on my end to see if I'll get the same behavior.

    I'll get back to you on this thread shortly.

  • Lorenz JotForm Support
    Replied on September 2, 2020 at 1:39 PM

    Hi there,

    I cloned your form, and I was not able to replicate the issue you are getting. All registrations made on the form are showing in the zoom meeting I've set up on our test account.

    1599068257b648558a 1a65 4cc3 80f9 8f70b6 Screenshot 10

    Please try to clear your browser's cache and reintegrate zoom once more, let's see if that'll fix the issue. I have cleared your form's cache as a precaution. 

    Let us know how it goes.