Messages are still showing up in SPAM.

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    Phil w Bristol
    Asked on September 21, 2020 at 08:51 AM

    Messages are still showing up in SPAM.... even after following these steps... Now What do I do?

    1. Log in to your Gmail account.

    2. Click the GEAR icon at the top right and then click SETTINGS.

    3. Go to FILTERS AND BLOCKED ADDRESSES and click CREATE A NEW FILTER.

    4. In the FROM section, type the email address of the sender that you want to keep out of your Spam Folder.

    5. Click CREATE FILTER.

    6. Check NEVER SEND IT TO SPAM and ALSO APPLY FILTER TO MATCHING MESSAGES boxes.

    7. Click CREATE FILTER again.



    This is a re-post of a comment on How to Prevent Emails from Landing in Gmail's Spam Folder

  • Profile Image
    Carlos_C
    Answered on September 21, 2020 at 10:46 AM

    Hello,

    Thank you for your message.

    In this case, please provide us with the username or the form URL/id that is having issues with the notifications marked as spam?

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!