Only one entry is allowed

  • KimVinet
    Asked on September 27, 2020 at 4:08 PM

    Hi there!

    A new user of my form was given this error message the first time they tried to submit. Can you help me understand why?

    Thanks in advance.

    Jotform Thread 2600793 Screenshot
  • jonathan
    Replied on September 27, 2020 at 7:59 PM

    This is because the Unique Submission option was enabled on your Form Settings.

    To fix, set the option to No Check instead. This will allow multiple submission by same user on the form again.

    1601251108 5f712724a7ad2 zzz 2020 09 28 Screenshot 10


    Please let us know if you need further assistance.