How can I get my account reactivated

  • kenya Davis
    Asked on October 20, 2020 at 9:38 PM

    I'm not sure why my account is de-activated again?. Can this be looked into and reactivated please.

    Thank you so much!

    Kenya Davis

  • Vick_W Jotform Support
    Replied on October 21, 2020 at 3:51 AM

    Hi Kenya,

    Looks like your account got suspended due to the Credit Card Authorization forms you created in your account. They are still in your trash folder and will be purged tomorrow.

    1603266480 5f8fe7b022161 Screenshot 10

    I've permanently removed all the offending forms from your account. Your account has been reactivated now.

    Thanks.

  • beautifulmesalon
    Replied on October 21, 2020 at 12:28 PM
    Ok Thank you So much for the update.
    Kenya Davis
    ...