Problem with form conditions

  • zoekelly
    Asked on October 21, 2020 at 3:14 AM

    Hi,


    I am just wondering if you could please help me with a problem i an having with a form i have created.


    I have put in the conditions and when testing through all works fine, however when i publish the form and open a new link the conditions are not working. So for example, when you complete an initial review it should hide the 6 month and extended review as set out in the conditions but it doesn't seem to be working.


    Are you aware of any issues or could you please take a look at my form and advise why this is happening.

    https://form.jotformeu.com/202103851435344


    Thank you

    Zoe

  • Girish JotForm Support
    Replied on October 21, 2020 at 7:47 AM

    What you need to do is club the conditions by Hide page:

    1603280763 5f901f7b68753 2110 8 Screenshot 10

    Here is a demo form: https://form.jotform.com/202943707683967

    If this works out as required, you may clone this form into your account: https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url