GoCardless Integration isn't working

  • Profile Image
    hg98g7pdjnem
    Asked on October 21, 2020 at 12:12 PM

    To Whom It May Concern:

    I am trying to test out my GoCardless integration but I keep getting a "Payment Error" when I click submit.

    Also, after I have entered all my information into the GoCardless gateway, does it return to JotForm? I would like my customers to fill out some more fields and forms after completing the GoCardless gateway.

    Thank you.

    Screenshot
  • Profile Image
    BDAVID
    Answered on October 21, 2020 at 05:25 PM

    Good day, is this the form in question? https://form.jotform.com/202878270014048

    It appears to be correctly connected to your GoCardless account. If the problem persists, please contact GoCardless support.