"Unexpected error occured control_payment"

  • andrew.bright1
    Asked on October 21, 2020 at 5:56 PM

    Hi,


    There is this message "Unexpected error occured control_payment" showing when I try to edit my form. I need this fixed as I don't wanna loose all I did already. 


    Thanks

    Page URL: https://www.jotform.com/build/202905739077563

  • Jimmy_D
    Replied on October 21, 2020 at 11:19 PM

    Hi there!

    Thanks for reaching out to us.

    If you are referring to this form, Kindly make sure you connect your PayPal account with the Payment integration first.

    1603336601 5f90f999d2287 Screenshot 2020 Screenshot 10

    Complete Guide: how-to-integrate-paypal-business-with-jotform?

    I did not find a payment field on the other form.- https://www.jotform.com/form/202905739077563

    Let us know if you have more questions.

    Regards,