I have a client stating they cannot submit forms

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    BrightRoad
    Asked on October 22, 2020 at 02:52 PM

    I have a client stating they cannot submit the forms from the links we are sending. Please check on this. Thank you!

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    Welvin
    Answered on October 22, 2020 at 09:38 PM

    You are currently locked out due to multiple failed login attempts, so that's likely the reason. I've reactivated your account, would you mind checking or asking clients to submit again?

    Thanks