Few questions related to collection of sensitive information and HTTPS access

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    Tim Sanden 
    Asked on October 22, 2020 at 03:47 PM

    Greetings. We're evaluating JotForm to provide an online application for service for our electric utility. I've created the sample form shown in the URL field below, and have a couple questions.

    1. in a support page talking about security it says sensitive information is not allowed on the form. We would NOT be asking for credit card info on the form, but would require Social Security Number, birth date, driver's license number. I've experimented with the encryption feature, and that looks like it would work well. Is that approved or is there another way to accomplish this while maintaining security of the submitted information?
    2. Is there a way to disable HTTP access to a form, and require HTTPS access?

    Thank you!

  • Profile Image
    gerardw
    Answered on October 22, 2020 at 10:29 PM

    1. Yes, you can use the encryption feature if you are collecting this information on your forms OR you can the widgets below in the form (without enabling encryption):

    https://www.jotform.com/widgets/terms-and-condition

    https://www.jotform.com/widgets/signature

    2. All forms by default have HTTPS access.

    Here you can find more information about JotForm security features: https://www.jotform.com/security/