Themes glitched and won't change background image or any settings

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    agarrad
    Asked on October 22, 2020 at 04:22 PM

    Hello, My form themes are glitched.


    On my form "Clone of Official Santa Letters" I am trying to change the theme and background image however no matter what theme I select or image I upload, When I update and click to view the new theme it still shows the original image background of clouds, even though I've uploaded and selected a red and white striped image which shows in the editor.


    Hello, My form themes are glitched.


    On my form "Clone of Official Santa Letters" I am trying to change the theme and background image however no matter what theme I select or image I upload, When I update and click to view the new theme it still shows the original image background of clouds, even though I've uploaded and selected a red and white striped image which shows in the editor.


    1603398079_5f91e9bfc5388_Screenshot 2020

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    jonathan
    Answered on October 22, 2020 at 10:56 PM

    We apologize for inconvenience. I checked your form https://www.jotform.com/form/202463270463349 and I noted it was already using the Custom theme background (green/white stripe) you have uploaded on the form.

    1603421768_5f924648e2f51_zzz 2020-10-23

    It appears you were able to resolved the issue already. Please let us know if still not otherwise.