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metgformsAsked on October 22, 2020 at 5:12 PM
http://form.jotform.com/202786312248153
There are check boxes for students to choose their grade - they are unable to click on them. How can I fix that?
I currently have it hidden and added a text box option as a work around for now, but would love to know how to fix it.
Thank you!
Page URL: http://form.jotform.com/202786312248153 -
jonathanReplied on October 22, 2020 at 11:43 PM
We apologize for inconvenience. I checked on your form and I noted that the field was a Singled Choice field and not Checkbox field (Multiple Choice field).
Upon further test using a cloned form, I found the issue was related to a corrupted old theme used by the form. I was able to fix, by resetting the form Theme to default.
Please try first resetting the form Theme used and check/test again.
Let us know if issue still persist.