Not receiving email on desktop, but forms showing on mobile app

  • Profile Image
    Asked on October 23, 2020 at 01:05 PM

    Hello, Please advise on the solution. thank you

  • Profile Image
    Answered on October 23, 2020 at 06:12 PM

    Hi, @CTHIAPPTS. I hope you are having a great day.

    We kindly ask you for more details. Are you not receiving emails from JotForm? We have sent emails to you about support answers. Are you not able to see them in your inbox?

    Or, you can see submissions in JotForm App, but you are not receiving submission emails? Please elaborate more, and we will be glad to help you.

    We will be waiting for your reply.

    Have a great weekend 😀✨