Unable to access the forms

  • Profile Image
    acorndtc
    Asked on October 24, 2020 at 06:01 AM


  • Profile Image
    roneet
    Answered on October 24, 2020 at 06:53 AM

    Could you please let us know the form in question? I see there are no forms in your account acorndtc.

    We are looking for further information so that we can investigate further.

    Thanks.

  • Profile Image
    acorndtc
    Answered on October 24, 2020 at 11:28 AM
    *That's very odd, as I have a bronze level account and this month's
    payment came out of my paypal account yesterday. *
    I have found all the forms. It took me 2 hours. This is the link
    https://eu.jotform.com/build/202973624280355/ *please could you check that
    this the email account that this is connected to,* as i am keeping the
    jotform site open all the time in case it disappears again.
    I look forward to your reply
    Lesley Franklin-Mann
    ...
  • Profile Image
    Yvette_L
    Answered on October 24, 2020 at 11:38 AM

    Thank you for your reply.

    It looks like that form belongs to your other account, LesleyFM.

    Please try to login to that account and you may find your forms there.

    Please let me know if you have any more queries, thank you!