Why is my account suspended?

  • Profile Image
    Asked on October 24, 2020 at 11:36 AM
  • Profile Image
    Answered on October 24, 2020 at 01:10 PM

    Your account was autosuspended by our Antiphishing detector. I have activated your account.

    Please review all the terms of use mentioned on our page.

    Were you collecting Credit Card details in one of your forms?

    Please follow all the terms in order to prevent any further suspension.


  • Profile Image
    Answered on October 24, 2020 at 01:28 PM
    No I was not collecting credit card info
    Get Outlook for iOS
  • Profile Image
    Answered on October 24, 2020 at 03:44 PM

    Hi there,

    I checked the account username: Mcolee with the email address: Michelecolee@matildajaneclothing.com and it is currently active.

    Please keep in mind what my colleague had mentioned above and review our Terms of use to avoid suspension.

    Let us know if you have any further questions.