Why is my account suspended?

  • Michele
    Asked on October 24, 2020 at 11:36 AM
  • roneet
    Replied on October 24, 2020 at 1:10 PM

    Your account was autosuspended by our Antiphishing detector. I have activated your account.

    Please review all the terms of use mentioned on our page.

    Were you collecting Credit Card details in one of your forms?

    Please follow all the terms in order to prevent any further suspension.

    Thanks.

  • Michele
    Replied on October 24, 2020 at 1:28 PM
    No I was not collecting credit card info
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  • Kenneth JotForm Support
    Replied on October 24, 2020 at 3:44 PM

    Hi there,

    I checked the account username: Mcolee with the email address: Michelecolee@matildajaneclothing.com and it is currently active.

    Please keep in mind what my colleague had mentioned above and review our Terms of use to avoid suspension.

    Let us know if you have any further questions.

    Best.