Publish or Edit Form does not work and displaying blank page

  • hilarygdick
    Asked on October 25, 2020 at 1:58 PM

    When I select Edit Form I am directed to a blank webpage.

    When I select Publish nothing happens at all.

    I have tried disabling popups. I have tried a different internet source.

  • Kiran Support Team Lead
    Replied on October 25, 2020 at 2:28 PM

    As we check the form in your account, it seems to be loading normally in the build mode.

    1603650333 5f95c31d7024e Screenshot 10

    It might be a temporary issue and should have already been fixed by now. Could you check again and let us know if you are still experiencing any issue? We will be happy to take a look again.

  • Karenaldrin
    Replied on October 25, 2020 at 2:30 PM

    I’m having the exact same problem

  • hilarygdick
    Replied on October 25, 2020 at 2:31 PM

    Still coming up blank on my end!

  • Kiran Support Team Lead
    Replied on October 25, 2020 at 4:05 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the form builder and it should be fixed by now. Please check again and let us know if you still experience any issue. We will be happy to take a look again. 

    Thanks!