Account suspended

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    Kate Turek 
    Asked on October 26, 2020 at 04:32 AM

    Hi there!

    it says my account is suspended. What can I do to fix that?

    thanks!

    kate

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    Richie_P
    Answered on October 26, 2020 at 07:10 AM

    I have checked your account kgevanson and it seems the form 202958555262159 is collecting credit card information which violates our terms of use.

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    In order to lift the suspension in your account, we would have to delete the guilty fields in your form.

    If you want to collect payments in your form, you may add a payment integration.

    Guide:https://www.jotform.com/help/323-mastering-payment-form-integrations-with-jotform

    Let us know if you wish to comply with our terms.