Autoresponder email information missing

  • DanaAshlock
    Asked on October 26, 2020 at 12:38 PM

    Typically when I use the autoresponder email feature it automatically has all the form questions and answers in the email. For some reason I have a form that only has the form title in the autoresponder email. How do I correct this?

    Thanks.

    Jotform Thread 2656172 Screenshot
  • Carlos_C
    Replied on October 26, 2020 at 4:48 PM

    Hello,

    In order to fix the issue, please add a new email notification under the Settings > Emails > Add an email.

    1603744464 5f9732d0ca20a dxd15 Screenshot 10

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!