PDF invoice changing without being edited

  • marksimongreen
    Asked on October 26, 2020 at 10:35 PM

    I have created and use a invoice and have been using it for some time. But from time to time the PDF changes without anyone editing it and need to be reset.

    Is there anything that can be done about it?

  • Girish JotForm Support
    Replied on October 27, 2020 at 2:00 AM

    I can see that you have created a custom invoice in your PDF Editor instead of enabling the Invoice option inside the product list:

    1603778329 5f97b71978e7c 2710 12 Screenshot 10

    Please let us know what is changing on the PDF.

    Have you tried the Invoice option on the product list field:

    1603778418 5f97b7728bd30 2710 13 Screenshot 21

    Please review and let us know.