-
ben.clarke10Asked on October 27, 2020 at 9:19 AM
When someone books a slot the default time in the uk is currently going to GMT+1 which is wrong any way to set automatically to just GMT+0
Page URL: https://form.jotform.com/202993579677376 -
Basil JotForm SupportReplied on October 27, 2020 at 10:17 AM
Hi,
You can change the default time by going to the settings of the appointment field and selecting the advanced tab.
After that please scroll down to the default time option.
Please let us know if you require any further assistance.
-
ben.clarke10Replied on October 27, 2020 at 10:23 AM
That doesn’t seem to change what the person filling in the form sees - it wants to default to gmt+1 all the time
-
Anita_KReplied on October 27, 2020 at 11:37 AM
We apologize for the inconvenience. I've cleared your form's cache and now it should display the London (GMT) time zone. If the issue persists on your end, please try clearing your browser's cache or accessing the form from an incognito window.
-
ben.clarke10Replied on October 27, 2020 at 12:05 PM
That’s not working
still showing gmt+1 which wrong
-
Anita_KReplied on October 27, 2020 at 1:26 PM
Thank you for providing a screenshot. I tested this out on a new form and couldn't replicate the issue there. What I would suggest is that you try adding a new appointment field (you can hide the current one) and test it out to see if the default time zone is correct.
Please give it a go and let us know if you're still experiencing the issue.
-
Vick_W Jotform SupportReplied on October 28, 2020 at 9:32 PM
Hi Ben,
This was escalated to the backend team. We've received a confirmation that the issue has been resolved. Can you please check this on your end again and let us know if the issue persists.
Thanks.