Unable to download PDF form submissions

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    NorcoEcommerce
    Asked on October 27, 2020 at 04:03 PM

    Hello,

    Currently I am unable to download any PDFs for form submissions. For about 30 minutes it was not loading at all (the screenshot titled Capture shows this page and the screenshot was taken after about 5 minutes of waiting). Now I am able to view the list of submissions but I receive the error message on the "Capture 2" screenshot. This has happened to myself and a coworker so it's on multiple computers and I've tried different internet browsers. The "tables" view was working earlier in the day, this started about one hour ago. I don't mind the tables view but I'm wondering if reverting to classic view would potentially help? This is for esupport@norco-inc.com.

    Thank you!

    Screenshot
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    VincentJay
    Answered on October 27, 2020 at 07:01 PM

    Hello,

    Sorry for the inconvenience.

    The issue has now been resolved. Could you please try it again and let us know if the issue still persists on your end?

    Thank you!