Received a message that said it was a duplicate and could not be submitted.

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    misha.stennett
    Asked on October 28, 2020 at 08:08 PM

    Hello,

    I have someone that reached out to me about an error message they received when attempting to complete my online form. They received a message that said it was a duplicate and could not be submitted.

    The same person needs to submit and complete this form twice. Is it because they are using the same device/IP address?

    How can I get them to bypass this error and submit another form?

    Thanks!

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    Jed_C
    Answered on October 28, 2020 at 11:42 PM

    You can disable this in your form settings. Set the "Unique Submission" to "No Check".

    1603942941_5f9a3a1dbeb5e_The Easiest Onl

    Let us know if you have any questions or if you need further assistance.