Received a message that said it was a duplicate and could not be submitted.

Hello,

I have someone that reached out to me about an error message they received when attempting to complete my online form. They received a message that said it was a duplicate and could not be submitted.

The same person needs to submit and complete this form twice. Is it because they are using the same device/IP address?

How can I get them to bypass this error and submit another form?

Thanks!

You can disable this in your form settings. Set the "Unique Submission" to "No Check".

Let us know if you have any questions or if you need further assistance.