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Marcy KhiljiAsked on October 29, 2020 at 7:23 AM
Hello,
I am trying to update my payment method, such that I use my University of Pittsburgh credit card for the payment. The university will not allow me to use my credit card until I find out more about how JotForm identifies themself to the credit card companies, like Visa, MasterCard, etc. Does JotForm identify as a software merchant and were you assigned a Merchant Category Code by Visa related to software? The University does not classify merchants into categories such as software, the merchants do that when they apply to Visa. I am using Visa as an example because most places accept Visa as payment.
Thank you!
Marcy Khilji
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MianalaReplied on October 30, 2020 at 2:44 AM
Hello Marcy,
I have checked the merchant category codes. Here are some codes related to JotForm's services:
4814 Telecommunication Services including but not limited to prepaid phone services and recurring phone services.
7375 Information Retrieval Services.
You may also explain our services to the university.