HIPAA: Decrypting issue (Getting error message in the bottom, right corner that says "Sorry, decryption process failed.")

  • cuyahogadd
    Asked on October 29, 2020 at 5:19 PM
    Decrypting issue (Getting error message in the bottom, right corner that says "Sorry, decryption process failed.")
  • Sonnyfer JotForm Support
    Replied on October 29, 2020 at 9:37 PM

    Hello - Apologies for the inconvenience.

    This is a known issue and is already been fixed by our developers.

    Kindly check again and let us know if you need further assistance.