Storage Limit (Urgent)

  • Profile Image
    whiteboxlogistics
    Asked on October 30, 2020 at 11:02 PM

    Hi

    I have hit my storage limit.

    I have deleted submission data from several forms to free up storage space.

    However, after doing so there is no change to the storage utilization and it remains the same.

    Please advise how I can free up storage space.

    Thanks,

  • Profile Image
    Vick_W
    Answered on October 30, 2020 at 11:17 PM

    Hi there,

    I've checked your account storage and it seems that you are currently using 10.20 GB. The .20 actually means 200 MB. How much was it before you deleted the uploaded data? Is it possible for you to tell the size of the data that was deleted?

    Did you check the trash folder also? Please make sure that you empty the trash folder for all forms as well.

    Looking forward to your reply thanks.

    Thanks.

  • Profile Image
    whiteboxlogistics
    Answered on October 30, 2020 at 11:32 PM

    Hi

    I just emptied the trash folder of the relevant forms where I deleted submission data.

    The storage quota problem is resolved.

    Thanks for your help.