How to add the signature into autoresponse email?

  • Meredith_Friedman
    Answered on October 30, 2020 11:11 PM

    I'm trying to use this feature to get the electronic signature to appear in the responder that goes back to the person who submitted. I tried inserting IMG: but it didn't work. Any other ideas?

  • Jed_C
    Answered on October 30, 2020 11:33 PM

    As far as I know, "IMG" is only used for file upload field. You can just add the signature field in autoresponse if you want it included in the email.


    1604115178 5f9cdaea3cfc3 signature Screenshot 10

    Let us know if you have any questions or if you need further assistance.

  • Meredith_Friedman
    Answered on October 31, 2020 12:26 PM

    Thanks, Jed_C. It actually has the electronic signature field already populated, but the actual image doesn't show. I was able to solve my issue, though, by attaching a PDF to the acknowledgement and on that, I can include whatever fields I needed. Thank you for responding!

  • John Support Team Lead
    Answered on October 31, 2020 02:54 PM

    Since your account's privacy setting is enabled, the signatures or images inside the email notifications will only be visible if you access them while logged on to your Jotform account.

    If you're logged out, viewing the emails would display the signatures/images as a broken image.

    If you want, you can try disabling your account's privacy setting. Here's how:

    1570473116privacy Screenshot 10 

    Here's a quick guide for that:

    1570473219privacy Screenshot 21