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inboundzwolleAsked on November 3, 2020 at 9:36 AM
We have placed the from with an Iframe codes on our website.
https://www.wehkamplogistiek.nl/bookingsportal-lscz-1/.
When submitting a form the agenda doenst work in Internet Explorer, but it does in Google Chrome. How can we solve this?
Thanks in advance.
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Amjad_AReplied on November 3, 2020 at 10:23 AM
Hi,
I'm performing some tests on the issue. I will get back to you soon with an update.
Thanks for your patience.
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Amjad_AReplied on November 3, 2020 at 11:07 AM
Hi,
It seems that the date fields are hidden conditionally from the form settings, In order to show the fields, You may check your conditions and allow them to show date fields:
I hope this may help, do get back to us if you need any further assistance.
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inboundzwolleReplied on November 3, 2020 at 1:54 PM
Hi,
But why does it work in Google Chrome and not in Internet Explorer?
The date field does show up in Chrome.
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Amjad_AReplied on November 3, 2020 at 3:57 PM
Hi,
We would like to apologize for any inconvenience. I was able to reproduce the issue of how you described it. I have escalated the issue to our developers so we can fix the issue ASAP.
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inboundzwolleReplied on November 5, 2020 at 3:13 AM
Hi,
Thanks, can you give an estimate of the time it will take to solve this?
Did some tests myself, and i found where the issue has to do with.
When you only got a data field, the calenders is displayed in Internet Explorer. But when you have added a time field, the calender can't be selected.
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Richie JotForm SupportReplied on November 5, 2020 at 3:21 AM
Unfortunately, we cannot give an ETA when this issue would be resolved however, the ticket has been assigned already to our developers.
Once we have further information, you will be notified at this support ticket.
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inboundzwolleReplied on November 25, 2020 at 3:20 AM
Hi,
It there any update about this issue ?
We have some clients which cannot submit a form.
Thanks in advance.
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Richie JotForm SupportReplied on November 25, 2020 at 4:46 AM
Unfortunately, updates are not available as of the moment.
I will try to ask the assigned developer for progress of the investigation.
Once we have updates, you will be notified at this support ticket.
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ivyReplied on December 1, 2020 at 8:18 AM
Hello inboundzwolle,
We are sorry for the inconvenience this may have caused. The problem is resolved now.
Please let us know if you encounter any problems.
Thank you.
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inboundzwolleReplied on December 16, 2020 at 5:39 AM
Great, thanks for your support.