Form conditions is having an issue

  • ben_ben552
    Asked on November 21, 2020 at 8:46 PM

    I have a bunch of conditional number questions on my form that should only show when siding /soffit/ and fascia is selected. I have "hide" on every field too. But all of these fields show either way. I have no idea what I am doing wrong. Can someone please help me?

    Page URL: https://form.jotform.com/203153706144043
  • ben_ben552
    Replied on November 21, 2020 at 8:51 PM

    Also- none of the hide conditions are working. As example: when i check off "i dont feel like measuring my..." it should hide all the fields

  • Richie JotForm Support
    Replied on November 22, 2020 at 2:45 AM

    I have checked your form and it seems the issue is with the Hide condition you have added.

    Please note that by default some of your fields are hidden already, therefore you don't need to add a hide condition.

    Kindly disable the hide condition for the form to work.

    1606031097 5fba16f97445a 2 Screenshot 10

    Please give it a try and let us know how it goes.

  • ben_ben552
    Replied on November 22, 2020 at 8:21 AM

    That worked. Thank you.


    My next question is:


    On my form if you select (as example) roof replacement, 2 multiple choice properties show up.

    I dont feel like measuring..

    and

    I will provide my measurements below


    if they choose i dont feel like measuring.. i want all the measuring questions to go away. But i have them all set up as "required" so i dont know if that is possible.


    How would I do this?


    At this point too if they choose I dont feel like measuring, i want payment request to come up for a certain amount so they can pay and submit...



    Could you help me with this?


  • Ariel JotForm Support
    Replied on November 22, 2020 at 11:32 AM

    I have moved your other concern to a new support ticket so that we can address it separately. Kindly check our response here: https://www.jotform.com/answers/2718593.