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captjustinmillerAsked on November 23, 2020 at 8:45 PM
Hi can you advise wh7y this is not viewable on a cellphone? I have launched a full campaign and it doesnt work.
Page URL: https://form.jotform.com/203247938314154 -
Ashwin JotForm SupportReplied on November 23, 2020 at 11:34 PM
I am sorry for the trouble caused to you. I did check your form in mobile and did not find any issue with that. Form was displayed correctly in mobile device. Please check the screenshot below:
Have you embedded your form in any web page where you are having this issue with? Please share the web page URL, and we will take a look.
We will wait for your response.
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captjustinmillerReplied on December 4, 2020 at 8:44 AMHi! Today the link says thebform is deleted. This is very important. Can
you help me? Who deleted it?? I need to create same form with same link.
Please help! Call me if you would like 806.236.3076
Form.jotform.com/20324793814154
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Lorenz JotForm SupportReplied on December 4, 2020 at 9:48 AM
Hi there,
I checked your account and the form https://form.jotform.com/203247938314154 is not deleted and currently placed on your form folder.
See the image below.
That form is also working when previewed on a mobile device.
Can you please confirm if the issue still persists on your end? If it does, please try clearing your browser's cache. I have cleared your form's cache as a precaution.
If the issue still persists please let us know.